What comes next…
Once we’ve made arrangements and your pet is in our care, they are gently placed in a secure, temperature-controlled environment while awaiting the next step in our process. Each pet is individually tagged and is treated with the same care and respect as our own - with love, dignity, and respect throughout each stage.
Gentle Transportation
Within 1–2 days, our team will contact you by text & email to:
Confirm your cremation and memorial selections
Finalize arrangements for your pet’s service
Send the invoice and begin the cremation process
Contact & Arrangements
Your pet’s cremation is typically completed within 5–10 business days after pickup. As soon as your pet is ready to return home, we’ll contact you the day prior to schedule a pickup or delivery time that’s best for you.
Cremation Process & Return
Your pet was family, and we’re honored to care for them with warmth, love, and respect as we would our own. You can rest assured they’re in gentle, caring hands. We’re here for you every step of the way — available via text or phone call, any time.